To use the VoxiPlan phone system and phone assistant, you will need to purchase a phone number for your VoxiPlan account. Some countries have address requirements for phone numbers.
Why do some phone numbers have an address requirement?
Due to local regulations, some phone numbers require the end user to be located within or outside of a geographic boundary. To purchase these numbers, you will need to provide, and keep updated, a valid business or personal address that satisfies the requirement. The address must be the residence or place of business of the individual or entity using the phone number.
You can see whether your phone number of choice has any address requirements in the "Purchase a new number" window.
There are three types of address requirements:
- Any: Requires an address anywhere in the world.
- Local: Requires an address that corresponds to the phone number's prefix. Depending on the local regulation, this can be the matching country, region or city.
- Foreign: Requires an address outside the phone number's country.
When purchasing phone numbers with address requirements, we are required to file a qualifying address before you are able to purchase the phone number.
How to submit your details for address requirements
If you have selected a phone number that has address requirements, we need to create a regulatory bundle for you so that you can provision and use phone numbers legally. The process is simple:
- Select the phone number you would like to purchase and click on Buy. Learn more about how to purchase your VoxiPlan phone number here.
- Review the phone number, capabilities and monthly fee. Click Next.
- Specify whether the end user of the phone number is a business or an individual and enter your details. Click on Next.
- Read the information on the next screen and click on Buy.
- Once you have completed the information, a member of our team will contact you to create your regulatory bundle. We will send you more information on which documents are required to prove your identity and address.